We thought you might have some questions.
  Is it legal?

HOME

 

ORDER

 

ABOUT US

 

FAQ

 

LEGAL

 

CONTACT US

 

Yes. We called the Other Guys and asked about Payroll Updates for our software. They said that they weren’t offering them.

We asked, “What if we change the Tax Tables ourselves? Is that OK?” We were told there was no problem, in fact the program was written to use third party Tax Table Updates. See our Legal page for more details.
Will it work everywhere in Canada?
Yes. The information used to construct the solution comes directly from CCRA.
What versions are the tables for?
Our PC updates are designed to work with MYOB® Accounting Plus™ versions, 10(2) and 11.  The Mac updates will work with AccountEdge™ v.2 for sure and probably v.1 as well (but no promises).  They will not work with older versions of MYOB products because before the above noted versions, CCRA tax formulas did not separate Federal and Provincial Tax calculations.  We apologize to those of you still using older software but we cannot, and would not, change the actual MYOB™ software.
What do I get?
You will receive updated Payroll Tax Tables for January 1, 2009 along with instructions for installation. You will also receive any and all updates issued by CCRA during 2009. There could be one, two or none. The only extra charge will be for courier shipping ($25.00 + GST) if you want mid-season updates sent on CD. Sorry about the increase in shipping but oil prices hit everyone
When Can I have it?
About a week after CCRA has published their changes for 2009 our updates for Windows and MAC will be available by Registered Download the same day you order and by FedEx within 3 business days.
How do we order and pay?

You can order and pay by Credit Card l on the Web Order form if you want to have your Update today.  Or, you can fill out our printable Order Form and send a cheque or money order made out to M. Hanwell at the address listed below. If purchasing on the web, choose the appropriate button for ordering either Windows or MAC versions of the Update. If paying by cheque please specify Windows or MAC on the Order Form

How do we know you are going to send the update to us once we pay for it?
You have our telephone number, address, name and email. We know how we behave when we get stiffed.  We would hate to be on the receiving end of that kind of behavior so you can bet customer satisfaction is #1 on our list of company policies.

Will future updates be available?
You bet! Remember, we want to keep using this software too. Barring a comet strike, we will keep producing updates.

What happens if I change my mind?
If you have paid by Credit Card and choose to cancel the order, that's OK. We're not going to force you to buy anything.  Send us an email and we will refund your payment right away. We suggest you email us with your questions. No transactions will be processed if you cancel the purchase. If you are paying by cheque, please email, fax or call us and we will return your payment by mail.

 
  

Phone: (250) 382-8622
Fax: (250)382-8622
Email: directup@telus.net

directupdates.com Copyright 2002-2009

All Trademarks are the property of their respective owners.