Large jobs and graphic and web design assignments require a contract and a down payment of 50% of the total projected cost of the job and must be paid in advance. The down payment is held in escrow^[1] until the completion and release of the work and is then deducted from the final cost.

This contract is necessary for your protection and for ours in that hiring us you will get what you have requested and we will get paid for our services. The contract stipulates everything that will be provided by the client and by us. All design prerequisites and dynamics will be outlined in the contract and the work is carried out according to that agreement. Small changes can be made to the agreed upon design elements, but the overall design will remain as stipulated. If the client decides that they want to make large changes to the design after the project has commenced, then a new contract will have to be drawn up. The deposit in this case in non-refundable, but can be applied to the total time spent on the initial project. The completed work will not be submitted to the client until it is paid for in full, unless payment options have been pre-arranged.

Examples of standard contracts are available here for your perusal:

• Project Contract
• Graphic Design Contract
• Website Contract
• Multimedia Contract
• Retainer Contract

All assignments are treated individually and with the utmost confidentially. No job is ever considered too big, or too small!

Our rates are market competitive and tailored to individual clients and their projects. Please note that when indicated the ‘set-up fee’ includes the first hour of work and is the base rate charged for a particular service. If help is required on a regular basis we also offer monthly retainer options at an agreed upon rate.

Work is accepted by e-mail, post, fax, CDs or DVDs, digital audio recording, thumb drives, or drop off (if you live in the vicinity).

the importance of contracts

^[1}An escrow account is an account designated to hold escrow funds. The escrow account’s purpose is to keep funds held under an escrow agreement segregated from any other account of the escrow agent (the seller). The escrow agent has fiduciary responsibility to disburse the funds in the escrow account according to the agreement.