Please note, that at this time, we are only able to offer our services to residents of British Columbia, Canada due to our licensing restrictions. Thank you.

Are you just starting up your business, or are you a small business owner who needs the expertise of a fully qualified professional to assist you in many areas, but are unable to consider hiring a full-time, or even a part-time employee at this time? When you use our services, you don’t have to consider overhead, office space, payroll and benefits, personnel training, temp agencies, or learning complicated software.

Every business experiences busy times where there is just too much work and no time to get it all done. We can help you complete your projects so that you won’t miss your deadlines!

Here are just a few versatile examples of how we can help you:

• Your business is growing and your customer demand is increasing and you don’t have time to type those letters, develop and maintain a mailing list, or keep up with your bookkeeping, etc. We can take care of your ‘to do’ list.
• You have written a book and now you need to have your manuscript professionally edited, typeset and made ready for the printer and for publication. With a background in both editing and publishing, we can get your book grammatically correct and free of spelling errors. Then we can apply our desktop publishing expertise to have your book looking good and ready for publication in next to no time at all!
• You need someone to accurately proofread and edit your documents. We are masters of the English language!
• Your forms and documents all look different and you need to have them standardized so that they all have a consistent look. Consider it done!
• You need to format some manuals, or workbooks for your staff, or clients. Your information will be done in a timely fashion and your staff and clients will be very impressed!
• You need to conduct some research on the Internet, but have no time. Give us a call and we will do it for you.
• You need a stunning multimedia presentation with handouts for that very important business meeting that is coming up. We will help you “WOW” your colleagues!
• You need to reduce your collection of business cards by setting up a client database and keeping it up-to-date. We can set up an efficient and user-friendly database for you.
• You want to provide your clients and potential clients with a nicely designed newsletter, flyer, brochure, E-book, or would like to direct them to your website. We have over 30 years experience in the field of Graphic Design and are also fully certified in Web technologies and can create designs that will stand out in front of your competitors!

All assignments are treated individually and with the utmost confidentially. Our rates are market competitive and tailored to individual clients and their projects. Please note that when indicated, the ‘set-up fee’ includes the first hour of work and is the base rate charged for a particular service. If help is required on a regular basis we also offer monthly retainer options at an agreed upon rate.

Large jobs and graphic and web design assignments require that a contract be signed and that a down payment of 50% of the total projected cost of the job be paid in advance. The down payment is held in an escrow account^[1] until the completion and release of the completed work and is then applied to the final cost. (Click here to see the contract.)

Jobs are worked on in the order in which they are received and with due diligence to get them completed for you as soon as possible. ‘Priority’ or ‘rush’ jobs are given preferential treatment when our client understands that there will be extra billing for this.

The turnaround on small orders is usually within a day or two. Large jobs take longer. Work is accepted by e-mail, post, fax, digital audio recording, or if you live in the vicinity of our office you can drop off the work. Completed work will be delivered via e-mail, or posted in the “Client Access Area” to be downloaded. Clients will be given a password to access their download page in the Client Access Area. Extra charges apply to cover costs of processing and shipping of CDs or DVDs , hard copy, or Thumb Drives by regular mail.

how does a virtual assistant work?

^[1}An escrow account is an account designated to hold escrow funds. The escrow account’s purpose is to keep funds held under an escrow agreement segregated from any other account of the escrow agent (the seller). The escrow agent has fiduciary responsibility to disburse the funds in the escrow account according to the agreement.