This is a generic error message. The
actual error is located in:
"C:\Windows\Windows Update.log" (Windows 98/ME/XP)
"C:\WINNT\Windows Update.log" (Windows 2000)
If the error is accompanied by 0x800A0007 in
the "Windows Update.log", download and install
Microsoft XML Parser (MSXML) 3.0 Service Pack 4 (SP4)
Please let me know what step works for you
Changed 5 January 2004
1. Try changing the URL prefix to "https"
instead of "http"
If this resolves your issue, this is most likely a caching issue referencing
outdated Microsoft data with your ISP.
This workaround may be necessary until your ISP clears their cache, usually
less than a week.
2. Check Date/Time
(Look Closely, this is a major cause of update issues).
Also verify the computer is set to the correct Time Zone:
Double click Clock in Notification area (bottom right corner normally)
Click Time Zone tab.
Cannot View Updates on the Windows Update Site Using Secure Socket Layer
4. Go to Internet Options in the
Delete Files (check box "Delete all offline content")
5. Perform Disk Cleanup:
Start/All Programs/Accessories/System Tools/Disk Cleanup
Check all boxes except "Compress Old Files"
Click OK and follow prompts.
6. Go to Windows Update
On the left column, click "Review and install updates"
Next time you visit the site, click "Scan for updates" as you normally do.
This has resolved this issue for at least a few computers.
7. Editing the registry can
cause the system to be unusable.
Know how to backup and restore it BEFORE attempting to edit the registry
HOW TO: Back Up, Edit, and Restore the Registry in
Windows XP and
Windows Server 2003
Type "regedit" ENTER
On the left panr navigate to:
Click on "Lsa" so it is highlighted
Doubleclick "fipsalgorithmpolicy" in the right pane
Set the Value Data to 0 (zero).
Click OK, follow prompts and reboot.
8. If the issue persists after trying
the above, follow the