OSCILLOSCOPE
WARRANTY TERMS
Pro-rated
- In our terms, a pro-rated warranty retains 1/12 of the units value
for each month remaining in the warranty. Our standard warranty is 30
days / 1 year pro-rated. That means that you can return the instrument
within 30 days and get a refund of purchase price (not including
shipping) less Paypal and eBay fees. After that, each month the value
decreases by 1/12 from purchase date. Six months after date of
purchase, the unit is worth 6/12, or 1/2, of its purchase price (less
fees) on another instrument from our store.
Replacement
warranty - for the small sum of $50 for 1 year, $100 for 2
years, the pro-rated warranty can be upgraded to full replacement
warranty. This means that if your scope fails from natural causes (not
abuse, our call) then we will send you a replacement unit of the same
or better quality.
Abuse
- cause for cancellation of all warranty. Electrical overload,
dropping, damaged connectors, dents and physical damage to the case are
some grounds. There are others.
Tampering
- unauthorized access to innards of instrument. This is a no-no.
Excluded
items:
547 high volltage power supplies
Probes
Cables, power cords, and connectors external to the instrument
Cases, covers and handles
2000 series fans and fan motors
Accessories supplied with the instrument such as viewing hoods.
Graticule lights, all models.
The crt in most instruments
is covered for replacement for the first 3 months of use.
ALL WARRANTIES ARE AUTOMATICALLY ACTIVATED WHEN THE PURCHASER:
LEAVES FEEDBACK
AND
REPORTS BY EMAIL THAT THE ITEM HAS BEEN RECEIVED.
THIS INCLUDES BOTH THE 30-DAY RETURN AND 1 YEAR PRORATED WARRANTY.
NO RETURNS WILL BE ACCEPTED UNLESS THESE CONDITIONS ARE MET. SORRY, NO
EXCEPTIONS.