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The Community Recreation Department (CRD) is looking for new ways to improve services that will meet the needs of our customers.  Your comments and opinions play an integral part in this venture.  Please take a few minutes and help the CRD by completing this survey.
 
(Please complete only one survey per family)
  GENERAL DEMOGRAPHICS INFORMATION
  1.  Which of these categories best describes you?

 
  2.  Where do you reside?  
  3.  Please select the most appropriate age category for the adults in your immediate family:
 

MALE:

FEMALE:

    
  4.  Are there children living in your household?  Yes No  
             
  If you answered yes, please indicate the age and gender group of your child(ren).
 

MALE:

FEMALE: 

    
             
  AQUATIC INFORMATION
  5.  What programs have you participated in at the Cold Lake Aquatics Centre?  
  Public Swim   Military Fitness Swim  
  Private Swim Lessons Red Cross Swim Lessons  
  Family Swim Synchronized Swimming  
  Mom's & Tot's Aquafit     
  Adult Swim Lessons Lifesaving Courses  
  Pool Flings Adult Lane Swim  
  Stroke Improvement Early Bird Swim  
  Birthday Parties         
  6.  What other programs would you like to see?    
 

  7.  How would you rate your experience(s) at the JJ Parr Aquatic Centre? 
  8.  Is the staff at the Aquatic Centre approachable and knowledgeable in their field? Yes  No
  9.  What could the Aquatic Centre improve on?    
 
             
  RECREATION INFORMATION
  10.  What recreation programs have you or members of your family participated in?  
  Fitness 4U (aerobics) Weight Training Clinics  
  Personal Fitness Trainer Specialty Clinics/Workshops  
  Public Roller Blading Public Skating  
  Various Aquatic Events Cross Country Ski Trails  
  Bike Rentals   Other    
  11.  What other recreational programs would you like to see offered?  
 
  12.  Do you find our recreational programs affordable for what you get? Yes No
   
  PUBLICITY
  13.  How did you hear about our facility and recreation programs?
  14.  What other means could we use to inform you about our facility and recreation programs?
 
             
  RECREATION CLUBS
  15.  Are the present recreational clubs satisfactory?   Yes No
  16.  Do you belong to any of our recreation clubs?   Yes No
  17.  Do you find the contact people easily accessible? Yes No
  18.  Are you aware that you must possess a Community or Specialty Card to be a member of any 4 Wing Recreation Club and that you must carry your own personal insurance? Yes No
 

 

  FACILITY
  19.  Do you find our facility hours of operation reasonable? Yes No
  20.  Is the facility staff approachable and knowledgeable?  (Example:  Gym monitors, Fitness Instructors, Office Staff) Yes No
  21.  How would you rate the cleanliness of our facility?
  22.  When you enter the facility can you easily locate your destination with the signs that are presently in place? Yes No
  23.  Are you familiar with the fitness facilities rules and regulations? Yes No
  24.  Did you know that.....?      
  *Children under the age of 9 must be accompanied by an adult at all times while using the facility? Yes No
  *Children under the age of 9 must be accompanied by an adult at all times while using the pool area? Yes No
  *All outer clothing (coats, boots, mitts, etc.) must be stored in lockers? Yes No
  *Sports bags are not to be stored in the weight room while you are working out? Yes No
  *Outside footwear must be changed prior to using any fitness facility at the JJ Parr? Yes No
  *All children under the age of 3 must wear a plastic pant or swimmer diaper under their swimsuit? Yes No
       
 

Please add any additional comments in the space provided below:

 

           
               
 

Thank you for taking the time to complete this survey.  We look forward to continuing to serve you and your family.

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