PRIVACY STATEMENT
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Maintaining the privacy of our
clients and employees has been an important part of our daily
operations. We are committed to ensuring the accuracy,
confidentiality and security of the information we obtain. This
practice is more than simply a legal requirement; it is an ethical
obligation we readily accept.
Privacy Officer:
Mintage Financial Group is responsible for all personal information
under its control and has designated an individual who is
accountable for our compliance with the principles of the Code.
Fulfillment: An
individual shall be able to question Mintage Financial Group’s
compliance with the principles. Such inquires shall be directed to:
Attention: Privacy Officer
Mintage Financial Group
Suite 102, 9811-34 Avenue
Edmonton, Alberta
T6E 5X9
Telephone:
1-800-452-8628 or
1-780-435-1145
Facsimile:
1-780-438-6430
Identifying Purposes:
When establishing a new relationship or enhancing the existing
client relationship the purposes for which personal information is
collected shall be identified at or before the time the information
is collected.
Permission: The
knowledge and consent of the individual are required for the
collection, use, or disclosure of personal information, except as
otherwise required or permitted by law.
With respect to personal
information collected before the publication of this Code, Mintage
Financial Group will make reasonable efforts to ensure that
individual clients have the opportunity to expressly indicate their
withdrawal of consent.
An individual may withdraw his
/ her consent to the collection, use or disclosure of information at
any time, subject to legal or contractual restrictions and
reasonable notice.
Restrictive Collection:
The collection of personal information shall be limited to that
which is necessary for the purposes identified by Mintage Financial
Group. Information shall be collected by fair and lawful means.
Mintage Financial Group may
collect information from external sources, such as credit reporting
agencies and income sources, identified to Mintage Financial Group
for these purposes.
Limiting Use, Disclosure &
Retention: Personal information shall not be used or disclosed
for purposes other than those for which it was collected, except
with the consent of the individual or as required by law. Persona
information shall be retained only as long as necessary for the
fulfillment of those purposes.
Precision: Personal
information shall be as accurate, complete, and up-to-date as is
necessary for the purposes for which is to be used. Mintage
Financial Group will generally rely on individual customers to
provide updated information such as changes to the customer
addresses and other contact information.
Safeguards: Personal
information shall be protected by security safeguards appropriate to
the sensitivity of the information. Mintage Financial Group will
take the same standard of care as it takes to safeguard its own
confidential information.
Openness: Mintage
Financial Group shall make readily available to individuals
specific, understandable information about its policies and
practices relating to the management of personal information.
Individual Access: Upon
request in writing, an individual shall be informed of the
existence, use, and disclosure of his / her personal information,
and shall be given access to that information, except where the law
requires or permits Mintage Financial Group to deny access. An
individual is entitled to question the accuracy and completeness of
the information and have it amended as appropriate. An individual
may incur a cost for his / her request only if Mintage Financial
Group has informed the individual of the cost and the individual
agrees to proceed with the request.
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