FAQs

Frequently Asked Questions

  1. What Is Photo Etching?

  2. How long will the image last?

  3. What type of material do you use?

  4. Photo Quality?

  5. How Do I Submit A Photo To You?

  6. How Long Does It Take To Receive My Jewelry?

  7. What Is Your Return Policy?

  8. What If I have Other Questions?


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What Is Photo Etching?

Photo Etching is a unique gift for any occasion. Just send us your favourite photo and we will etch on a pendant. We use a state of the art photo etching machine. It uses its diamond tip to etch the photo on a pendant. The outcome is a holographic image on a pendant. The images stand out when tilted towards the light.

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How long will the image last?

Since there is no ink used, the image will last for a long time. The key is to avoid placing the pendant close to your skin. The acid on your skin will eventually eat out the coating of the pendant. Always clean the pendant with a cotton cloth to minimize scratching.

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What type of material do you use?

We only use rhodium coated tags. 

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Photo Quality?

Close up pictures produce better results. The clearer the picture the better.
We reserve the right to refuse objectionable photos.

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How Do I Submit A Photo To You?

It’s simple!

You can email us your photo which will be returned to you with your order, or visit us at the Crossroads Market on Saturday or Sunday. You can also call us at 403-813-2337 for our mailing address if you want to mail us your picture.

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How Long Does It Take To Receive My Jewelry?

Any order on weekdays are ready for pick up at the Crossroads Market.  Mail delivery is also available.

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What Is Your Return Policy?

Sorry, custom orders are not refundable or exchangeable.

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What If I have Other Questions?

Email us at etchitcreations@yahoo.ca or call us at 403-813-2337.

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Revised: 04/13/08