AFCA Consumer Benefits
Why buy from a member of The Alberta Floor Covering Association?
Building a relationship with customers is the pride of every business owner.
So how do AFCA members accomplish that?
Member retail dealers of the Alberta Floor Covering Association take pride in their professional service. Sales personnel are familiar with the products on display. Installation crews are trained and experienced, and support staff has a friendly attitude.
The products displayed and sold in member stores have the full backing of the manufacturer in writing. The products you purchase will have manufacturer warranties coupled with an installation warranty from the AFCA dealer.
Member companies provide a full range of services that consumers depend on for their floor covering maintenance. Cleaning products and advice, maintenance guidelines and warranty / damage repairs are all part of the service provided by AFCA members.
Independent Inspection Services
In the event a dispute arises between one of our members and their customer that requires third party involvement, The Alberta Floor Covering Association provides an unbiased inspection service for a fee. A committee of three industry representatives (all independent of the member and product involved) will visit the site of the installation and provide a written report which is binding on both parties.
The AFCA is committed to encouraging high professional standards in the floor covering industry and our members subscribe to our Code of Ethics, Objectives, and Code of Trade and Practice.
For
further information contact our office at (403) 280-6006 or 1-800-292-9712. Member's List